At Mil Wan we believe you have the right to know exactly what data we hold about you, why we hold it, and what we do with it. This policy is written to be genuinely readable – not to confuse you with legal jargon.
Mil Wan collects only what is genuinely necessary: your name, contact details, date of birth, and payment information. We do not build advertising profiles or track your behaviour across other websites.
Every piece of data you send to or receive from Mil Wan travels over a 256-bit SSL encrypted connection. Financial data is handled under PCI DSS Level 1 compliance – the highest standard available.
You have the right to access, correct, export, or request deletion of all personal data Mil Wan holds about you. Submit a request to support@milwan.ws and we will respond within 72 hours.
Mil Wan sends promotional SMS and email only if you explicitly opted in during registration. You can unsubscribe from any channel at any time, instantly, from your account settings or by replying STOP to any message.
Mil Wan does not sell, rent, or trade your personal information with any third party for commercial purposes. The only data sharing that occurs is what is strictly required for payment processing, identity verification, and legal compliance.
Mil Wan uses only functional and analytics cookies. No advertising or cross-site tracking cookies are used. You can review and manage your cookie preferences from the cookie settings panel at any time.
This Privacy Policy explains how Mil Wan ("we," "us," "our") collects, uses, stores, and protects personal information belonging to players and visitors who use the Mil Wan website at milwan.ws and all associated services.
When we say "personal data" or "personal information," we mean any information that can be used to identify you as an individual, whether on its own or combined with other information. This includes your name, mobile number, email address, CNIC number, payment details, and your activity on the Mil Wan platform.
By creating an account or using any part of the Mil Wan platform, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about how Mil Wan handles your personal data before creating an account, please contact us at privacy@milwan.ws before proceeding.
Mil Wan serves players based in Pakistan. This policy has been written with Pakistani player expectations and local regulatory context in mind. All personal data associated with Pakistani players is processed and stored with the same standards applied globally.
The data Mil Wan collects falls into four categories. We have deliberately kept collection minimal – every data point listed below has a specific, necessary purpose.
| Category | Data Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality | Registration & KYC verification |
| Contact Data | Mobile number, email address, city/province of residence | Registration |
| Financial Data | Easypaisa/JazzCash account number, bank account details (IBFT), card details (last 4 digits only – full card numbers are never stored) | First deposit / payment setup |
| Technical Data | IP address, device type, browser type, OS version, session timestamps | Every platform session |
| Transaction Data | Deposit history, withdrawal history, bonus activity, game history (amounts and outcomes) | Ongoing during account use |
| Communication Data | Support chat logs, email correspondence, complaint records | When you contact support |
We do not collect sensitive personal information such as biometric data, health information, or detailed location tracking beyond city-level region for account setup purposes.
Every piece of data Mil Wan collects has a specific, justified purpose. We do not collect data "just in case" it might be useful one day. Below is a plain-language explanation of why each category is necessary:
Mil Wan processes your personal data under one or more of the following legal bases depending on the specific processing activity:
Beyond the collection purposes outlined in Section 3, Mil Wan uses your personal data in the following ways:
Your identity and contact data is used to authenticate your logins, send account notifications (such as successful deposit confirmations or withdrawal completions), and deliver security alerts (such as notifications of new device logins). These communications are not marketing – they are operational and cannot be opted out of while your account remains active.
Your transaction and session data is analysed by Mil Wan's responsible gaming systems to identify patterns that may indicate problem gambling behaviour – for example, rapidly increasing deposit frequency, large late-night sessions, or unusual deviation from your established patterns. Where such patterns are identified, Mil Wan may reach out with responsible gaming information or temporarily restrict activity pending a welfare check. This is not surveillance – it is care, and it is a core part of what Mil Wan stands for.
Technical and transaction data is used continuously by Mil Wan's automated security systems to identify fraudulent activity, account takeover attempts, and payment fraud. No human review of this data occurs unless an automated flag triggers an investigation.
Aggregated, anonymised usage data is used by the Mil Wan product team to understand how players use the platform and to prioritise improvements. This analysis is performed on data that cannot be linked back to individual players.
Mil Wan does not sell your personal data. Period. The following limited categories of third parties may receive some of your data, strictly for the purposes described:
Mil Wan never sells, rents, or trades your personal data with advertising networks, data brokers, or marketing companies. This commitment is absolute and not subject to exceptions.
Mil Wan uses cookies and similar technologies to make the platform function correctly and to understand how it is being used. We do not use advertising cookies or cross-site tracking technologies.
You can manage your cookie preferences through your browser settings at any time. Disabling analytics or preference cookies will not prevent you from using any part of the Mil Wan platform.
Mil Wan retains personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with legal obligations. The following retention periods apply:
When the applicable retention period expires, Mil Wan securely deletes or anonymises the data in question within 30 days of the expiry date.
Data security is not an afterthought at Mil Wan – it is a foundational requirement. The following technical and organisational measures are in place to protect your personal information:
In the unlikely event of a data breach that creates a risk to your rights, Mil Wan will notify affected players within 72 hours of becoming aware of the incident. The notification will describe what data was affected and what steps are being taken.
You have meaningful rights over your personal data at Mil Wan. All of the following rights can be exercised by contacting privacy@milwan.ws. We will respond to all data rights requests within 72 hours and complete them within 30 days.
Request a complete copy of all personal data Mil Wan holds about you. We will deliver it in a readable format within 30 days.
If any data Mil Wan holds about you is inaccurate or incomplete, you can request that it be corrected. Contact support or update directly in your account settings.
Request deletion of your personal data. Note that data subject to legal retention requirements (transaction records, KYC) cannot be deleted until the retention period expires.
Request that Mil Wan limits how it uses your data while a complaint or accuracy dispute is being resolved, without requiring full account closure.
Request your personal data in a structured, machine-readable format (CSV or JSON) so you can transfer it to another platform if you wish.
Object to Mil Wan processing your data for legitimate interest purposes, including the analysis used for responsible gaming monitoring. We will review and respond to all objections.
Mil Wan sends promotional communications – including bonus offers, game announcements, and special promotions – only to players who have explicitly opted in to receive them. During registration, you will be given a clear, separate checkbox to opt into marketing. This box is not pre-ticked.
If you have opted in and later change your mind, you can unsubscribe from any marketing channel at any time through any of these methods:
Unsubscribing from marketing will not affect your ability to use the Mil Wan platform in any way, and you will continue to receive transactional communications (deposit confirmations, withdrawal notifications, security alerts) as these are essential to account operation.
Mil Wan is strictly an 18+ platform. We do not knowingly collect any personal data from individuals under the age of 18. Age verification is performed during the registration process and during KYC verification.
If you are a parent or guardian and believe that a minor has created an account on Mil Wan using your identity or payment methods, please contact us immediately at privacy@milwan.ws. We will investigate the matter, close any underage account, and return any deposited funds to the source payment method. All gaming activity conducted under an underage account will be voided.
Mil Wan may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or operational processes. When material changes are made, we will notify registered players by email and display a notice on the platform at least 7 days before the updated policy takes effect.
The version number and "Last Updated" date at the top of this document are updated with every revision. If you have concerns about any change to this policy, you are welcome to contact us before the change takes effect to discuss the implications for your account.
Continued use of Mil Wan after a policy update constitutes acceptance of the revised Privacy Policy. If you do not accept the changes, you should stop using the platform and contact support to arrange the withdrawal of any remaining balance and closure of your account.
Mil Wan will never make changes to this Privacy Policy that weaken your rights or expand the ways in which your data is used without giving you adequate notice and the opportunity to object or close your account.
If you have any questions, concerns, or requests relating to how Mil Wan handles your personal data, please reach out through any of the following channels:
When submitting a data rights request by email, please include your registered account email address and a brief description of your request. You may also be asked to verify your identity before we action a data access, portability, or deletion request – this is to protect you from unauthorised requests made on your behalf.
Mil Wan aims to handle all privacy matters with care, transparency, and respect. Your trust in the platform is something we work to earn every day, and responsible data handling is a significant part of that commitment.
Now you know exactly how Mil Wan handles your data. No hidden tracking, no data sales, no surprises. Join over 500,000 Pakistani players who trust Mil Wan for fair games, instant PKR payouts, and genuine respect for their privacy. Register in under 60 seconds.
18+ only. Terms & Conditions apply. Play Responsibly.
This Privacy Policy works alongside these other important documents at Mil Wan.